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Privacy Policy

Privacy policy

Who we are
The Priest’s House Museum Trust collects, uses and is responsible for certain personal information about you. This is regulated under the General Data Protection Regulation and we are responsible as ‘controller’ of that personal information.

How we use your personal information
When you use any of our services, we will collect and process your personal information.

Keeping your personal information secure
This will be stored and will only be accessible to those who require it in the provision of those services. We have security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way.

If there is a suspected data security breach, we will notify you and any applicable regulator.

Sharing of personal information
We will not share your personal information with any other third party except where it is a necessary part of our activities (e.g. taking payment) or we are required to do so by law.

In processing your order we may send your details to and also use information from credit reference and fraud prevention agencies.

Your rights
Under the General Data Protection Regulation you have a number of important rights. These include:

  • The right to request a copy of the information we hold about you
  • The right to correct inaccurate or incomplete data we hold about you
  • In certain circumstances the right to ask that the data we hold about you is erased from our records
  • Where certain conditions apply, the right to restrict the processing of your data
  • The right to have the data we hold about you transferred to another organisation
  • The right to object to certain types of processing such as direct marketing
  • The right to object to automated processing, including profiling
  • In the event that we refuse your request under rights of access, you will be provided with a reason why

For further information on each of those rights you can visit the Information Commissioner’s Office at ico.org.uk.

If you would like to exercise any of those rights, please contact us.

Mailing list
If you register to receive our e-newsletter we require an active personal email address.

We use a third party provider, MailChimp, to provide our e-newsletter services. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter and the content we link to.

For more information, please refer to MailChimp’s privacy notice. You may unsubscribe at any time by clicking the unsubscribe link in the email.

Tickets and memberships
If you purchase an admission or event ticket from our website we will require your name, address and email address.

Your address will be used to validate your payment method and, in some instances, to contact you further by post regarding your purchase. We may use anonymised elements of this data (e.g. postcodes) for audience analysis and planning purposes.

Your email address will be used to send you confirmation of your purchase. We may contact you further by email regarding your purchase or to ask for feedback on our products and services. We will not add you to our e-newsletter mailing list unless you have opted in to receive it during your purchase or via the sign up form on our website.

Our online payment system is provided by Stripe. Your data will stored on our secure system provided by them for a maximum of 7 years. For more information, please refer to Stripe’s privacy notice.

If you join our membership scheme, your contact details will be stored securely for the duration of your membership. Your details are used to facilitate your membership and the fulfilment of our obligations to you as a Member.

If you consent to Gift Aid, we are legally obliged by HMRC to retain your Gift Aid declaration for auditing purposes for up to 7 years.

Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third party websites
Our website contains links to third party websites. This includes links to our social media platforms.

This privacy policy only relates to our website and we are not responsible for the privacy policies of third party websites. We recommend that you read the privacy policy of that website before sharing any personal or financial data with them.

How to contact us
Please contact us if you have any questions about this privacy notice or the information we hold about you:

Museum Director
Museum of East Dorset, 23-29 High Street, Wimborne, Dorset BH21 1HR
01202 882533
[email protected]

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