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Access Information

Everyone is welcome at the Museum of East Dorset, and we want to help you to make the most of your visit.

Our recent major renovation project has allowed us to be more accessible than ever before, but we continue to improve what we offer and listen to those with lived experience.

We offer free admission for a Carer or Essential Companion when accompanying a paying disabled visitor. We don’t ask for any proof of this as we appreciate not all carers have formal identification to evidence the vital role they carry out.

If there is anything we can do to make you or your parties visit easier or more enjoyable, please do phone us on 01202 882533 or email us at [email protected]

 

Assistance Dogs

  • Assistance dogs are welcome throughout the museum, tea rooms, garden and shop.
  • Well behaved dogs on a lead are welcome in the garden.

Buggies and Pushchairs

  • Visitors with buggies and pushchairs are welcome, with ramped access throughout the ground floor and garden. There is also a lift to the first floor and a buggy park nearby should you wish to leave your buggy or pushchair whilst you explore.

Drop off

  • There are three disabled parking spaces adjacent to the entrance of the museum.
  • The nearest car park to the museum is a gravel car park in the High Street, or King Street car park, located beyond The Minster church. Details of all of the town car parks can be found by clicking here.

Plan Your Visit

  • Floorplan – We offer a photographic guide to our facilities to help our visitors to navigate more easily and explore with ease.
  • Quieter Times – We are open every day 10am-4.30pm (until 4pm November – March). There are generally less people at the museum on a Thursday afternoon during school term time, and Mondays and Fridays are quieter during school holidays. Saturdays are busy year round. If you want to talk to us about when is a good time for you, or the people you are supporting, to visit, please contact us.
  • Getting Here – The museum is easily accessible via car, bus, rail, and coach. Please click here to visit the ‘Getting Here’ page. For a list of local car parks with disabled spaces, please visit the Dorset Council website.
  • Virtual Museum – If you’re not able to visit in person or are not quite ready to venture out to us, why not visit our virtual museum? Click here to learn more.

Seating

  • There is seating available for visitors to use throughout the museum in most rooms and galleries.  

Tearoom

  • Large print menus are available along with allergen information, upon request.
  • One highchair available.
  • Two handled mugs and easy grip cutlery available and if you require a chair with arms, please ask a member of our team.

Toilets

  • We have one toilet on the ground floor of the museum itself and an accessible toilet next to the Garden Tea Room. Our accessible toilet does not have a hoist, however it is Part M compliant. 
  • Baby change facilities are also available next to the Garden Tea Room.

 

Wheelchair users

  • We have a wheelchair accessible platform lift between the ground and first floors, if you need help to operate this, please ask one of the volunteers in the shop.
  • There is ramp access throughout the museum and garden.
  • Accessible toilets.
  • There are two routes to the Tea Room and garden. The first one through the double doors may be too narrow for some wheelchair users. Please ask us and we will show you the best route for you.
  • The bookshop is not currently accessible to wheelchair users but please ask a member of the team for any help that you need.